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Privacy Policy |
At Advanced Hearing Plus, Inc., we respect the confidentiality of your personal and health information and will protect your information in a responsible and professional manner. If we have obtained health information about you to provide our specialized services, we are required by law to maintain the privacy of this information and to publish this notice.
This notice explains how we use information collected about you on www.advancedhearingplus.com and when we can share that information with others. It also informs you of your rights with respect to your health information and how you can exercise those rights.
By using our web site, you consent to the collection and use of this information by Advanced Hearing Plus, Inc. If we decide to change our privacy policy, we will post the changes in our Privacy Statement so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. |
How We Protect Your Privacy
We protect the privacy of your personal and health information by:
- limiting how we use and disclose your information
- providing physical safeguards including secure offices and storage facilities, electronic protections and procedures
- training employees on our privacy policy and procedures
How We Use or Share Information
Advanced Hearing Plus treats customer information as private and confidential, and we will not disclose this information to other individuals or organizations unless required by law. We will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. We are committed to safeguarding the privacy of our customers' personal data, therefore, we do not share (sell, rent or otherwise disclose) aggregated demographic information to third parties. See Information from other sources below.
Information You Provide Us
As of August 14, 2009, we no longer offer an online web store. So, only information that you provide us via our Contact forms or questionnaires/surveys is received and stored. It is kept confidential and is not subject to being given or sold to any third parties. We use the information that you provide for communication purposesonly, such as responding to your requests and questions..
Automatic Information
We receive and store certain types of information whenever you interact with us. For example, like many other websites, we use cookies* which obtain certain types of information when your web browser accesses our web site. Examples of information we collect and analyze include:
- the Internet Protocol (IP) address used to connect your computer to the Internet
- computer and connection information such as browser type and version, operating system, and computer platform
See Information from Other Sources, Log Files, below for other data we collect.
If you want, please visit the Federal Trade Commission's website for more information about online privacy.
Cookies*
Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your web browser. They enable our systems to recognize your browser and to provide features such as the storage or transfer of items added to your shopping cart between visits or before account login.
The Help portion of the toolbar on most web browsers provide information on how to prevent your browser from accepting cookies, how to have the browser notify you before receiving a new cookie, or how to disable your browser from accepting any cookies. However, cookies allow you to take full advantage of some of the features on our website, and we recommend that you leave them turned on.
Information From Other Sources
At times, we may have third parties analyze the data derived from visitors to our web site in order to provide statistical and benchmarking analysis of the information. This information is used to improve our services and help us better support our viewers and customers.
Like most standard web site servers we use log files to analyze user activity. Site measurement statistics include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, search term and search result information from Internet search engines, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. This information may be used to personalize your web site experience, as well as to evaluate and aggregate the statistics about the usage of our web site. This information, including IP addresses, is not linked to personally identifiable information. It is done anonymously without linkage to the visitor, to protect your privacy.
Links
This web site may contain links to other sites. Please be aware that Advanced Hearing Plus is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.
Children
Advanced Hearing Plus, Inc. does not sell products for purchase by children. We sell children's Assistive Listening Device products for purchase by adults. If you are under 18 years of age, you may use the Advanced Hearing Plus, Inc. website with the involvement of a parent or guardian only.
Orders
When you place an order with us, we request your name, mailing address, shipping address, email address, telephone number, credit card number and expiration date. We use this information to process your order as quickly and efficiently as possible. We retain your contact information for customer service activities. We may use it to contact you regarding news about products or promotions that Advanced Hearing Plus sponsors and to provide you with our monthly newsletter. You may request to be removed from all promotional activities by contacting Advanced Hearing Plus, Inc.
We do not share, sell, trade, rent or in any way share your personal information with anyone.
Return / Refund Policy
We no longer provide an online store for product purchases.
Newsletter Subscription
When you request a subscription to our Newsletter, we request your name and email address. You will receive email notification when the Newsletter is available online. Your information is not used in any other promotional activities unless you have indicated such to us in a separate correspondence. Each email provides the opportunity to be removed from the Newsletter email list.
Changes to This Notice
We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for information we already have about you as well as any information we receive in the future. We will post any changes to this notice here.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
816 Beltline Rd
Springfield, OR 97477
Telephone: 541-746-7671
Toll Free: 800-230-1953
Email: www.advancedhearingplus.com/html/contactbeth.html
Web site URL: www.advancedhearingplus.com
Effective Date: August 14, 2009 |
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